Leadership and Change
Advanced Business Courses
TCI's advanced business courses set the scene for supervisory and middle management roles. They explore the essential topics of leadership of self and teams, commercial business focus and making sound business decisions as well as to plan and prioritise workplace projects and the busy staff member's day, week and month.
Frontline Leadership
Frontline managers have an important leadership role in the development of the organisation. This will be most evident in the manner in which they conduct themselves, the initiative which they take in influencing others, and the way they manage their responsibilities.
This course covers the idea of leadership and setting an example to others, including practicing high standards of behaviour and treating team members ethically according to good judgment.
Working in Teams
More and more organisations are creating high performance teams to achieve results than ever before. This course is designed to enhance the team leader's abilities in developing and maintaining a high performance team to achieve the outcomes required in today's contemporary organisations. A team leader needs to understand team functioning and be able to develop, manage and maintain this process.
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Business Improvement Strategies
By building a culture of continuous improvement, organisations can respond quickly to the changing
external environment and build internal practices that produce better customer service and systems. Continuous quality improvement requires committed individuals and an organisation willing to re-examine all their systems and procedures. This program will help you achieve both
these outcomes.
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AU$807.30
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