Business writing skills

You'll learn

• Practical techniques to improve your business writing skills.
• How to avoid common mistakes and pitfalls.
• How to better tailor your writing for the audience and purpose.

You'll be able to

• Write in a way that connects with your audience.
• Communicate the right messages more succinctly.
• Maximise opportunities to persuade, build commitment and inspire action.

Course outline

• Written business communication
• Three tips to improve clarity
• Advantages and disadvantages of written business communication
• Stages of written communication to include the 5 Cs of revising
• Writing effectively
• Reduce the number of words
• Avoid clichés
• Keep your words simple
• Use the YOU perspective
• Avoid jargon
• Check for ambiguity
• The mechanics of English
• Word types
• Word jobs
• Sentence structure
• Sentence types
• Spelling, grammar and punctuation
• Spelling tips
• Grammar check
• Refresh your grammar skills
• Punctuation basics
• Writing numbers – figures and words
• Identify the errors
• Business writing tips
• Report writing
• Letters
• Faxes
• Memos
• Emails

AU$99